"Tele2" - Kaiwhakahaere: tau waea, Helpdesk

I teie mahana, e tutaki tatou ki te kamupene "Tele2". Communication ki te operator e tautoko reira i roto i te mau rave'a e rave rahi. Ko te aha rite? Pehea e taea e koe te karanga tonoa he īmēra ki te ratonga tautoko hangarau ranei? He aha e meinga e ahau waea ki to ratou kaiwhakahaere pūkoro? He nui tenei katoa ki te mohio me te matau. Na anake, ki te tika, ka taea e koe te pupuri i roto i te pa ki "Tele2" kahore raruraru. Whakatinana e kore te mea rite uaua rite te mea te reira te whakaaro ki te ora. E patua ana kiritaki o teie mahana i te momo o kōwhiringa kōrero hoapā. e rapu etahi o ratou he hononga Ipurangi. Ko ki te rangatira katoa o nga tikanga e whakaarohia ana tino ngāwari.

he aha karanga

Kua e hono maha iwi ki te "Tele2". Communication ki te kaiwhakahaere - ko reira te tahi mea e te hunga hiahia maha. Oia mau, i ētahi wā ka taea e tautoko hangarau te āwhina ki te whai koe i ngā pātai e pā ana ki ngā hua me ngā ratonga e tuku te kamupene. Na he aha te mahi e hiahia ana koe ki te mohio i te tau, me te tahi atu hoapā "Tele2"? Ka taea e koe te whakamahi i ratou ki te hiahia koe ki te:

• whakarato tohutohu hangarau i runga i nga taea o te kaiwhakahaere;
• hono ratonga / momotu;
• Hurihia tāke;
• ako mahere utu here o nāianei;
• whiwhi mōhiohio e pā ana ki te raruraru i runga i te raina;
• amuamu e pā ana ki te mahi o te operator (whakamoemiti, rawa);
• ui hoki tohutohu i roto i te pā ana ki hononga o etahi ratonga i "Tele2".

He maha nga take mo te hononga. Ko e founga koe e taea e whakatinana i te reira? Eaha te mau taime e "Tele2"? taea ki te kia mau tonu i roto i ngā huarahi rerekē Communication ki te operator ko. Kōwhiritia te tetahi e tika koutou pai!

Mai i pūkoro

Kōwhiringa ki te whakaoti i tēnei raruraru i te rota. Hei tauira, ka taea e hanga e koe he karanga i tou waea pūkoro. A ko reira tino noa. Ia operator pūkoro he ona ake te tautoko hangarau waea. Ko te rite ia te mea e hiahia ana matou!

Me pēhea te ki te karanga i roto i "Tele2" tino noa i to koutou waea pūkoro? Ka taea e koe te whakamahi i te huinga o 611 papatono ki te maha, ka pēhi i te pātene "Karangatia". Ko te tikanga māmā me tino rongonui whakamahia e ngā kaiwaea tenei. E ai ki tenei tau e taea te tiki e koe tohutohu ranei kawe i hononga / momotunga o etahi ratonga.

Kia mahara, ko tino noa te karanga. No mea te nui kia paheke kore tetahi e ki atu tenei ki a koutou moni koutou. Ka taea e koe te karanga i tetahi wa! Just rite taua e wahi i te "Tele2" hononga ki te kaiwhakahaere. Room 611 Ko te maha-hongere, e taea ana ki te whakatere i te tukanga o te haamauraa i whakapā i hanga i te karanga.

Kia mōhio e ka koe "kōrero" ki te reo o te karetao. Hei whakapā he operator ora, pāwhiri i runga i te "0" kī i muri i hanga whakapā.

Mai i tetahi waea

Ko te putanga i muri o te whakahoki ki te pātai o te pehea, ki te karanga i te "Tele2" - te whakamahi o ngā tau tautoko hangarau mō ngā waea pūkoro, he huinga e taea tika kōrero ki te iwi, e kore te mīhini whakahoki.

Ki tetahi o nga whenua i roto i te rohe ki te karanga i te tēpu awhina, waea i runga i tou gadget 8800555 0611. I te ara, he pai hoki te hanga waea i te waea pūkoro te huinga. Te whakahaere, kia rite i roto i te take o mua, ka kia tino noa.

Ehara i te tikanga tino rongonui o whakaoti i te raruraru. Tikanga, ngā kaiwhakamahi te whakamahi i te huinga o 611 ki te karanga i roto i "Tele2" waea pūkoro. He waea whakaarohia mua whakamahia anake i roto i te wā onge.

I roto i te tīpokapoka

Otiia e kore e te e nga āhuatanga katoa o "Tele2". taea ki te kia kawea i roto i ara ka te tīpokapoka te kaitango Communication ki te operator waea pūkoro ko. He nui hoki haere te āhuatanga tino pepa.

Ki te mea ko koe i roto i te kopikopiko, ka taea e koe te whakamahi i te huinga e whai ake nei: +7 951 52 00 611. Me mōhio e whakaturia te hōputu te ki kia ao. Whakatika ki tenei tau i ako te i te mahere tāke whiriwhiri.

E kore e tūtohu ana ki te whakamahi i te huinga o 8800555 0611. Ka rapua e te reira koe ki te utu mo te hononga. Na reira, ka haere ki waho Russia he minaminatia tenei tau ki te wareware mo te ia.

i te rohe

"Tele2" - he kamupene e whai manga i roto i te rohe ngā o te whenua. E kore e uaua ki te imi e i roto i nga pa wahi i reira ko tenei hononga, i to ratou ake ratonga tautoko.

Na, ki te hiahia koe ki te mohio i te waea kaiwhakahaere pūkoro "Tele2", tēnā tirohia te whārangi e pā ana te kamupene o ka titiro he wātea ana i roto i to koutou rohe tau founu.

Hei tauira, i roto i Tula, ka taea e koe te tae ki te awhina o 4872 70 37 03, me i St Petersburg me Leningrad rohe whakamahi 8,123,290 022. katoa o nga ruma i koe tika katoa ki te titiro i te whārangi mōhiohio o te kamupene "Tele2". Mai i te waea pūkoro, he reira e minaminatia e kore ki te karanga. Hei hanga i te karanga i tō waea pūkoro kua he waehere poto motuhake.

atu hono

Otiia e kore e te e nga āhuatanga katoa o te tauākī a tenei ra. He aha te tikanga o te tautoko i kōrero ki kaiohauru whakamahia i roto i te mahi? O te akoranga, i roto i te tua ki waea waea!

I roto i "Tele2" hononga ki te kaiwhakahaere e taea te whakamana i roto i te pae tukutuku e pā ana o te kamupene. Ehara i te tere, engari e kore te reira e rapua e tetahi piiraa te tikanga. Rapua i roto i te puka whakapā, me te whakakiia i roto i nga mara katoa e puta. He pai tenei tikanga, ki te taea mārama koe te tautuhi i te raruraru, a ka he i roto i te hohoro ki tona whakatau e kore. I muri te tuku i te tono, ka whai ki te tatari i te ia. Ka haere mai te whakahoki ki a koutou i te īmēra.

E te ara, tautoko ī-mēra ko tētahi atu tikanga o te kōrero ki te kaiwhakahaere. tuhituhi Just ki te russia.vopros@tele2.com wāhitau. Ka taea hoki e koe te whakamahi i te wāhitau e whai ake nei:

• t2info@tele2.com;
• infokz@tele2.com (hoki noho o Kazakhstan).

Tuhia i ī-mēra raraunga e pā ana ki te raruraru, tatari hoki te whakahoki. Kei te tuhia te reira e taea ki te muri ki runga ki te maha nga ra te tumanako o te fariiraa i īmēra i "Tele2" i roto i tenei take, ko te. He tikanga pai, ano, ki te koutou e kore e hiahia ana i te otinga tonu ki te raruraru. whakaaetia hoki amuamu me tūtohutanga i te wāhitau i runga.

Te whakamutunga, ahakoa unofficial, ara ki te tautoko i kōrero ki "Tele2" - te whakamahi o ngā rōpū i roto i te whatunga pāpori. Hei tauira, i roto i te "VC" Ko te operator mōhiohio o te hapori. I reira ka taea e koe te ui i tetahi pātai. ka whakahoki kupu koe hohoro. Ano, Ka taea e te mōhiohio faaite rite te kaiwhakamahi noa, me te kaimahi o te kamupene "Tele2".

Na e matau ana koutou ki nga kōwhiringa katoa mo kōrero ki te kaiwhakahaere pūtau. Kōwhiritia te tetahi e te mea ki a koutou i te kuware tino, a ka whakatinana i te reira. waea tūtohua ki "Tele2" na roto i te whakakotahi i 611.