ISO 9001 - he aha te mea te reira? ISO 9001 Kounga Pūnaha

Te kato ake etahi ahua pouaka o, kite te kaiwhakamahi kahore e mohiotia tonu te rota o acronyms ki a ia. I tua atu, nga mea katoa e mea ratou e pā ana ki te kounga o taonga me ngā ratonga, tohu me te raihana. iwi Modern, rawa nei nona whakahaere te pakihi ranei, kia kia mōhio o te mea kei te tupu. Na reira ko te reira e tika ana ki te ruku hōhonu ia ki tenei take, me te tīmata i te ISO tino hira 9001. International Standard aha te mea te reira, me pehea ki te kia tohu, he aha painga whakarato reira, a ka tahi atu take e kōrero i roto i te taipitopito i raro.

kounga

Kei te u te kupu "kounga" i roto i te papakupu o nga tangata. paerewa katoa e hoatu rerekē, whakamāramatanga poto. (Pai ake nui tonu ranei) he aho e titau nei ia te mea whiwhi ia - te kounga o te ora o te kiritaki toharite. Ahakoa te mea mahi, kai, kakahu, tūemi whare, ranei tetahi atu, titau nei te kiritaki e ka kawea e ratou 'aonga ia ranei e pai ai.

Mai te mea tuakiri rawa tenei ōwehenga, whakawhanakehia paearu motuhake, tautukunga ki nei e whakatau i te tohu o te kounga. Hei whakaū i te tautukunga o nga taonga ratonga ranei kia rerekē hinonga motuhake, i te hoatu tona whakaaro.

Ko matua hiahia te kiritaki, engari ki te kahore he tenei take tetahi o te nui tino mo te kaihanga ki te hanga angitu wā-roa nui, me te kore e manuïa te reira rite te hua ratonga ranei.

Taki kounga

i reira he Taki ā-i roto i ngā rōpū maha. A, no te e aromatawai i te tari etahi rangatira ranei te mahi, a hua nga taonga. Pono, i roto i te objectivity o taua tohu taea timata ki te ruarua, engari ki te whakarere ia ratou tino utu reira.

Ko te momo tuarua o whakamātautau - te hoa. Hei tauira, ina me te whakatau i te kaituku etahi whakaritenga, te tūkino o e ka hua i roto i te whakamutunga o te whakaaetanga mahi. kia kawea ai arowhai i tika i roto i ngā rōpū tuatoru ranei. Hei tauira, te whakahaere whakahaere te tohu i roto i te runga ki GOST ISO 9001 paerewa ranei.

kia whakahauanga noa ranei Tiwhikete. Ehara i te mea e tika ana ki te kōrero e pā ana ki te rerekētanga ka taea i roto i te pā ana ki te kounga o ngā hua mō ēnei momo. E ngohengohe ana ki te tohu obligatory maha hua: hua o tamariki, hinu, ngā rongoā, rorohiko, cars, me ētahi atu Otiia e kore e tohu whakahauanga ārai haere tūao, me te tiki i te ISO 9001 tiwhikete.

I roto i te Russian Federation nga tiwhikete tūao e whai ake nei ko te nuinga noa nga: GOST R, TR (Hangarau Rekureihana), haumaru ahi, phytosanitary, tiwhikete o te take, ISO 9001.

He aha te mea te reira me ka ki te whakamahi i te tiwhikete

Whakahaere tohu noa o te kamupene kia i tetahi wa ite i te hiahia me te mana ki te whakatinana i tana mahere. Otiia whakaatu GOST ISO 9001 kore taunaki ina whakatau reira ki te hanga i te whakahaere, me te ka raro fakahinohino te "runga ki raro", me ka te kamupene katoa ite i te faufaa, me te akiaki ia. Mai i wheako ko reira mārama e ki mai te kaupapa i kaimahi, a ka he māmā, pai me te ake pai te tukanga tohu.

Na, ki te whakautu i te pātai matua: "? ISO 9001 - he aha te mea te reira" Tenei whakaritenga ao mō te whakahaere kounga. E tano ia tapao e kore ko te whakaritenga mo te hua motuhake ranei ratonga, e kore te taurangi o ratou kounga, tenei whakaritenga pūnaha whakahaere tenei, engari tino ka pā i te hua te hua whakamutunga. hanga te reira i te paerewa ao, e tika ana hoki e rua corporations nui me te hoki umanga iti.

Hea ki te puta ISO 9001 tiwhikete?

ISO 9001 "Kounga Whakahaere Systems. Ka taea e Centre Whakaritenga 'puta te tinana tohu Kaituku i roto i tenei rohe.
ka matou i roto i te pa ki te tohunga tohu kamupene Semenova Evgenia "RosTestStandart» (www.rosteststandart.ru), me te tono ki te whakamārama pēhea te te tahora o te tuhinga:

"I te wa o te maimoatanga tohutohu tatou te kiritaki e pā ana ki te wāhanga o te tohu, te wā me te utu o te tuhinga whakamutunga, i muri i whakaae he kirimana mo. To tatou whāinga i roto i te mahi ki te kiritaki - ki puta te tuhinga rite wawe tonu tango ki pūkete whakaritenga katoa o te kiritaki, me ki te whai wāhi iti i runga i tona wahi. Kua hoki 11 nga tau tukuna matou nui atu i 7,500 tiwhikete o rēhita e i 2 ra tukanga debugged tika. "

Ko te kamupene "RosTestStandart" Ko te tinana tohu Kaituku, a kua 56 nga peka i roto i Russia e taea ki a koe te mahi ki kiritaki mai i ngā rohe rerekē. Ano i roto i kiritaki te kamupene o kahore e anake i Russia, engari i Peraruhia, Ukraine, Azerbaijan, Tajikistan, Kazakhstan.

He aha hanga ISO tohu

I roto i te mākete i teie mahana, nui o ngā kamupene whakahere rite ratonga hua ranei. ISO 9001 whakarato:

• he hua atu i roto i te whakatauranga me te whakapakoko i te kamupene o roto i te kanohi o kiritaki, hoa me ngā kaimahi;

• painga whakataetae;

• te whakawhirinaki o kiritaki me hoa;

• ISO 9001 pūnaha ki hanga tika, me te whakatinanatanga atu o te titauraa ki te whakarite kia i roto i te faanahonahoraa (whakamahere, aroturuki), ka, rite te putanga, te whakapai ake i te mahi pūtea;

• te whai wāhi ki te whai wāhi i roto i te tono i reira te tiwhikete o tetahi o nga tikanga;

• faingamālie ki te tomo i te mākete o te ao.

Ki te haere mai tou kamupene ki te whakaaro i ko reira wa ki te tiki i te ahua o te matriculation, engari manako kore katoa nga huringa ārahitanga, he tika te reira ki te whakauru ia ratou ki a ISO 9001. He aha te mea te reira, he aha homai reira nga painga, me pehea ki te kia tohu. He mea nui ki te mahara e ISO - ko kore anake "pepa" o ngare me te whakapakoko, ko reira matua he taputapu whakahaere whai hua. Ki te whakamahia i te kaha tonu, engari e kore e ōkawa, e kore e roa te hua i roto i te haere mai. He whakahaere i te hunga "ora" i runga i te paerewa ISO, engari e kore e hohoro ki te taau mo tohu.

Ko te mea tino nui i roto i te paerewa ISO 9001

Kaupapa here, mahere, te aromātai, ISO 9001 hi'opo'araa - he aha te mea reira me pehea ki te mahi ki a ratou, kitea i roto i nga kaiwhakahaere. Pinepine mai ratou ki te āwhina o kaiāwhina i te tinana tohu.

Ko te mea matua ko te e he reira e tika ana ki te mahara me te arata'ihia tonu i te kamupene, i whakaurua pūnaha whakahaere kounga ISO 9001 - whakahaere parau tumu o "Mahere, E te reira, Tirohia, Ture". Tetahi mahi i te hōkai o te tohu e whiriwhiri me "whaia" i roto i tenei raupapa.

ka ata tokomaha kaiwhakahaere, no te mea kua roa kua mohiotia tenei parau tumu. e kore e ISO paerewa te matū ki te kia ārahi, engari whakaae ia ki te noho i tenei pono ohie, tonu me nga wahi katoa.

Ko te mau parau tumu o te ISO 9001

ISO 9001 ngā o parau tumu niu e waru:

• arotahi Kiritaki. He mea nui ki te mōhio e konei e kore korero tatou anake e pā ana ki te mutunga-kaiwhakamahi, te kiritaki, te kaihoko (ahakoa tenei matua!). tari ā-, kua tirohia kaimahi rite kiritaki o ngā hua e tukua o ratou hoa. tari katoa o te kamupene tetahi ara ranei tetahi haa amui, haere i runga i te hua mekameka oti, hua e pā ana ranei.

• ārahitanga whakahaere. Well, ki te no te kaupapa ki nga kaimahi, engari ka te whai wāhitanga, te mātakitaki me te mau faaotiraa faufaa e hiahiatia i te whakahaere i roto i tetahi ara.

• Whai wāhi o ngā kaimahi. Katoa kaimahi, ahakoa o tūranga me kia mōhio o te faufaa o ngā hua kounga me kia kite i to ratou tūranga i roto i te whakatutuki i te reira.

• huarahi Tukanga. Ko te tukanga - he mahi e he kōkuhunga, ngā whakaputanga, me ngā hua. ISO 9001 pūnaha ki tenei huarahi tā te maha tari, me te e ki pūkete o ratou hiahia, whai wāhitanga me mau paruparu.

• huarahi pūnahanaha. Ki te titiro koe i tetahi whakahaere o ia tari 'faaho'i te paraikete ki runga ia "me ētahi wā ātete tono rongoā. Ko te mahi o te kaiārahi - ki te kitea he ngāwari, me te hanga i te whakatau e ka whakatau i te hiahia me ngā whāinga o ngā tari katoa i kotahi, e kia kia kitea i roto i te kounga o ngā hua, me te whakapakoko i te kamupene o. E tauturu i te pūnaha whakahaere kounga whakatinana i roto i tenei mea.

• whakapai ake tonu.

• Ko te whakatamarikitanga o faaotiraa e hāngai ana taunakitanga-. Here ki te āwhina i aratohu ka hei pūrongo, hi'opo'araa, aromātai, amuamu, te tātaritanga o te tohu, te whakatau i runga i ngā mahere hanganga ture, me te pera i runga i. D.

• Whaihua hononga kaiwhakarato.

Ko te tukanga tohu

Ko te ara ki te tohu ngā o 10 kaupae tikanga:

1. Arotake i tou ake pūnaha ki te whakatau paerewa o te ao. Ka taea e te mahi e koe i tenei i runga i to ratou ake ranei ki te āwhina o fale'i waho.

2. whakatau, me te hanga whakatau e pā ana ki te mahi whakatika (e kore e wareware e pā ana ki te tūranga o te kaiārahi, me te whai wāhi o te kaimahi).

3. Whakatinana i te whakatau tangohia.

4. Te arotake i te hua, te arotake toutou.

5. Ki te he pai nga hua whakamātautau, ki te tono ki te tinana tohu.

6. faaoti i te kawenata ki te Kaituku ki GOST ISO 9001 kamupene.

7. Te whakarato i te kaitātari waho tuhinga e hiahiatia ana, te whakarato i te uru ki te ahanoa, tukanga tono, kaimahi (ratou titauraa, whiriwhiri ia ki a koutou i roto i mua i roto i te hōtaka arotake).

8. Haere atu i reira i te tūtohutanga o te arotake.

9. A pee i te tūtohutanga taupatupatu ranei.

10. Haere i te ISO tiwhikete 9001. Kei te inaianei mana mohio te kounga o koutou kamupene (whakairi tiwhikete hanga, wahi online, te manaaki o koutou hoa, kaimahi, me te whakamōhio kiritaki me hoa).

Kia mahara e whakaaetia te tiwhikete te mo te 3 tau, me ia hiahia tau ki te mamae tātari ā-tau. A, o te akoranga, te ū ki katoa i tuhia mo te kamupene, ka whai i nga tukupā katoa i hanga ki te tomokanga ki te hapori o ngā rōpū tohu.

huakore ISO

E whakaatu ana Practice e, ahakoa tona rongonui, kua he tiwhikete kua ISO ona huakore. Ahakoa kei te ngāwari faataa enei tōnounoú, kia waiho ratou mōhio o:

• He rota o te mahi pepa. Pūrongo, ngā tikanga, pātai, me te pera i runga i, engari i runga i te tahi atu i te ringa, kahore ratou riro mana me te whakatau whāinga.

• ngā whānui rawa, hanga ana e ia te pūnaha ngāwari, me te pūkenga, engari i te wa ano whakaputa nga pau o te hunga e hiahia ana i te reira.

• E kore e ngāwari ki te whakatinana, ngoikore, kamupene rokohanga whakaiti tohu ki te hui ōkawa (i roto i tenei take, te tiwhikete, ko te reira atu te utu e toru nga wa atu e kia tukinotia i roto i te whakamahi tūturu).

• Utu (te utu o te tohu, "redrawing" pūnaha whakapumautia o fale'i waho me te kaimahi ngaio i roto i te kounga) ko tetahi take e totonu ke feinga mo te whakamahi tūturu o te pūnaha kounga.